Information customers and applicants may share
Customers may send information needed for electrical work. Job applicants may send information needed to evaluate a potential employment fit.
- Name, phone number, email address, service address, and ZIP code.
- Project notes, preferred appointment details, photos, and messages about the electrical issue.
- Call, text, email, form, and Jobber booking details related to the request.
- Employment application details such as license status, work experience, skills, availability, references, desired pay, and applicant messages.
Website and device information
The website may collect normal technical information used to operate and protect the site.
- Browser, device, IP address, pages visited, referral source, and approximate location from browser or network data.
- Cookies, pixels, analytics events, spam-prevention signals, and security logs.
- Click data for phone, text, booking, contact, review, and social profile links.
How information is used
Shepherd Electrical uses customer information for practical business purposes connected to electrical service.
- Respond to calls, texts, emails, booking requests, estimate requests, and contact forms.
- Schedule service, prepare estimates, respond to urgent safety concerns, document job details, and maintain customer records.
- Review employment applications, follow up with applicants, and manage hiring conversations.
- Improve website performance, diagnose form issues, protect against spam or abuse, and understand which pages help customers contact us.
Service providers and connected tools
The website may connect to trusted tools used to run the business and website.
- Jobber for online booking, estimate requests, scheduling, and customer/job communication.
- WordPress, hosting, Cloudflare, security, caching, email, spam prevention, and form handling tools.
- Google tools, review platforms, BBB, social platforms, and analytics or advertising tools when configured.
Sharing and selling information
Shepherd Electrical does not sell customer contact information. Information may be shared with service providers that help operate the website, booking system, communication tools, analytics, security, or normal business records.
- Mobile opt-in and text-message consent information is not shared with third parties for their marketing.
- Information may be disclosed if required by law, to protect the business, or to address fraud, safety, or security concerns.
Cookies, analytics, and choices
Cookies and similar tools may be used for website operation, performance, analytics, security, and advertising measurement if those tools are active.
- Visitors can clear or block cookies through browser settings.
- Blocking cookies may affect embedded tools, forms, analytics, or Jobber booking behavior.
- Customers who prefer not to use online forms can call or text Shepherd Electrical directly.
Retention, security, and children
Customer and project records may be kept for scheduling, estimating, service history, warranty, accounting, legal, safety, and business purposes. Reasonable safeguards are used, but no website or email system can be guaranteed completely secure. This website is not directed to children.
Privacy requests
For privacy questions, call or text (405) 406-1026 or use the contact page. Shepherd Electrical may need enough information to verify the request and locate the related records.
